Careers at Ponte Winery & Ponte Vineyard Inn


Our Associates enjoy a dynamic and exciting work environment, comprehensive training and mentorship and the pride that comes from working for a company with a reputation for exceptional service.

We embody a culture of respect, and constant focus on excellence. If you are a friendly, motivated person, with a natural passion to serve others, we would welcome hearing from you.

Part-Time Cafe Server

    • Job Tracking ID: 512505-604127
    • Job Location: Temecula, CA
    • Job Level: Mid Career (2+ years)
    • Level of Education: High School/GED
    • Job Type: Part-Time/Regular
    • Date Updated: January 09, 2018
    • Years of Experience: 5 - 7 Years
    • Starting Date: ASAP
    • Hourly Rate: $11.00/hour + Tips
    • Schedule: Shifts are variable, including weekends and Holiday's.
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Job Description:

Server

Location: Temecula, CA

About:

Ponte Family Estate is a Southern California based winery and hospitality operation. We are located in the heart of the Temecula Wine Country. Just a short drive from most of Southern California, we host visitors who want a break from city life.

Summary:

Ponte Family Estate Winery currently seeks a Part-Time Server to join our restaurant team at The Restaurant at Ponte. The ideal candidate will be energetic, self-motivated, detail oriented and have a passion for giving guests an exceptional experience.

This position is attentive to our guests needs and serves food and beverage items in an outdoor atmosphere according to order. The Server provides exceptional service to our guests at all times.

Essential Duties and Responsibilities:

Server (100%)

  • To ensure guest satisfaction and profitability is maximized at every opportunity.
  • To uphold professional standards of excellence and set an example to all other associates at all times.
  • Acting as a service ambassador to the winery, building relationships and generating repeat business.
  • Check in with the Manager at the start of each shift.
  • Anticipate business levels for each shift.
  • Always have higher expectations for service levels.
  • Deliver food and beverages ensuring timely, consistent and quality food.
  • Pre bus tables between courses.
  • Be willing to assist fellow servers and bussers as needed.
  • Thank the guest for coming in and invite them to return.
  • Promote the Restaurants at Ponte Winery and Ponte Vineyard Inn.
  • Up selling of products including Ponte wines.
  • Be aware of other promotions and events that are going on at Ponte Winery.
  • Trained to work all Front of House operations of Food and Beverage at the winery.
  • Have the required tools to do the job for that day, such as order pad, pen and wine-key.
  • Complete paperwork correctly after the end of every shift
  • Understand and adhere to environmental standards set by the winery.
  • To be able to work well under pressure and to complete all assigned tasks in a timely and accurate manner.
  • To maintain a clean work environment and uphold all Health and Safety Regulations.
  • Always have higher expectations for service levels.
  • Be confident in taking the lead in any guest issues that may arise during your shift and communicate these to your Manager immediately.
  • Set the example of excellence in standards to other Associates at all times.
  • Ensure that all duties are carried out before the end of shift.
  • Assist fellow Associates with additional job duties as business dictates and is required.
  • Understands and adheres to the Ponte values and service standards.

Experience and Skills:

Job Requirements:

Education and Experience

  • Minimum of 5 years serving experience in a fast paced restaurant environment.
  • High School Diploma or GED (General Education Diploma)
  • Speaks English fluently.

Skills

  • Excellent communication skills
  • Has attention to detail and the ability to follow direction and abide by standard operating procedures.
  • Ability to focus for an entire shift, trouble shooting and prioritizing skills.

Knowledge

  • Hospitality/Food and Beverage industry background and experience.

Associate Qualities

  • Courteous and ability to smile spontaneously!
  • Great sense of humor!
  • A natural desire and willingness to serve others.
  • Consistently striving to be better.
  • Learn and perform with Ponte Family Estate Winery Core Values. (Core Values; Mutual Respect, Integrity, Attention to Detail, Constant Focus on Excellence, Sustainability and Mentorship).

Physical

  • Ability to stand for long periods of time throughout entire shift.
  • Must be able to lift 40 lbs. regularly throughout entire shift.
  • Ability to work in high temperatures.
  • Enjoy working with beautiful vineyard views!

Other

  • Must be able to work weekends and holidays.